Support & care
Security & backups
Protect your store, your customers and your reputation.
Overview
How we help
A hacked or broken site costs sales and trust. We harden your site, monitor for threats, keep reliable backups and have a clear plan to recover quickly if anything goes wrong.
Process
How we deliver it
A clear, four-phase process. You always know what’s happening, what you’ll receive and what comes next.
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01Week 1
Onboard
We audit your site and set up monitoring and backups.
You receive
- Site audit
- Monitoring setup
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02Ongoing
Protect
Updates, security checks and uptime alerts.
You receive
- Updates
- Security scans
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03Monthly
Improve
Monthly hours for fixes and enhancements.
You receive
- Fixes
- Enhancements
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04Monthly
Report
A monthly summary of work done and site health.
You receive
- Health report
- Recommendations
Technology
Tools we use
We pick the right tools for your goals, budget and existing systems.
- Cloudflare
- AWS
- GitHub
- UptimeRobot
- Sucuri
- PageSpeed Insights
Can you clean a hacked site?
Yes. We remove malware, close the vulnerability and restore a clean version.
How often are backups taken?
Daily by default, with more frequent backups available for busy stores.
Ready to put AI to work in your store?
Tell us where you are and where you want to be. We’ll reply within one working day with honest next steps.