Marketing & analytics
Email & SMS automation
Automated messages that bring customers back and grow lifetime value.
Overview
How we help
Email and SMS are your highest-return channels when set up well. We build automated flows, segmented campaigns and on-brand templates that recover carts, welcome new customers and drive repeat orders.
Process
How we deliver it
A clear, four-phase process. You always know what’s happening, what you’ll receive and what comes next.
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01Weeks 1–2
Audit
Review of your channels, tracking and competitors.
You receive
- Channel audit
- Tracking review
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02Week 3
Strategy
Clear goals, budgets and a 90-day plan.
You receive
- 90-day plan
- Budget split
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03Ongoing
Execute
Campaigns, content and technical fixes.
You receive
- Campaigns live
- Content & fixes
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04Monthly
Report & optimise
Monthly reporting in plain language, then iterate.
You receive
- Performance report
- Next actions
Technology
Tools we use
We pick the right tools for your goals, budget and existing systems.
- GA4
- Google Ads
- Meta Ads
- Klaviyo
- Semrush
- Search Console
- Looker Studio
Which tools do you use?
Mostly Klaviyo, Mailchimp, Omnisend and platform-native tools.
Can you migrate my email platform?
Yes, including lists, templates and flows.
Ready to put AI to work in your store?
Tell us where you are and where you want to be. We’ll reply within one working day with honest next steps.