Support & care
Monthly care plans
Ongoing support that keeps your site secure, updated and improving.
Overview
How we help
Your website needs regular attention to stay fast and safe. Our care plans cover updates, backups, monitoring and a set number of hours each month for fixes and improvements, with a team that already knows your site.
Process
How we deliver it
A clear, four-phase process. You always know what’s happening, what you’ll receive and what comes next.
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01Week 1
Onboard
We audit your site and set up monitoring and backups.
You receive
- Site audit
- Monitoring setup
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02Ongoing
Protect
Updates, security checks and uptime alerts.
You receive
- Updates
- Security scans
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03Monthly
Improve
Monthly hours for fixes and enhancements.
You receive
- Fixes
- Enhancements
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04Monthly
Report
A monthly summary of work done and site health.
You receive
- Health report
- Recommendations
Technology
Tools we use
We pick the right tools for your goals, budget and existing systems.
- Cloudflare
- AWS
- GitHub
- UptimeRobot
- Sucuri
- PageSpeed Insights
Is there a long-term contract?
No. Plans are month to month with 30 days’ notice.
Do unused hours roll over?
Depending on the plan, unused hours can roll over for one month.
Ready to put AI to work in your store?
Tell us where you are and where you want to be. We’ll reply within one working day with honest next steps.